Cos & Effect and Changes Behind the Scenes

Posting has been relatively slow lately, as we’ve been busy with a number of projects; mostly behind the scenes updates that make running the business easier.  I thought I’d do a quick update on the most recent changes as well as do a quick Con report for Cos & Effect.

Cost & Effect

Cos & Effect is the new cosplay convention in Vancouver after Anime Evolution went defunct.   Overall, for a first year, the convention went well with quite a few attendees.  The fact that it was their first year showed in a few places – e.g. the promised ‘gaming lounge’ was completely inappropriate for gaming with knee-high tables. However, overall it seemed pretty well run and we had few hiccups.  I’m looking forward to next year when I hope the vendors have a dedicated room; increasing overall security for our stock.

Sales-wise, it was significantly lower than Anime Evolution.  It’s partially, I think, due to the fact that the con-attendees trended towards the younger end of the usual AE spectrum, thus reducing their overall budget.  Of course, not being directly related to Anime or cosplay either,  we generally see lower sales at these events. Generally, we do these events for the exposure more than sales so I’m not completely stressed by the lower sales.

Hiring

We’re currently in the midst of attempting to hire again for a part-time position.  Business has picked up sufficiently that I’d like Kaja to focus on some additional duties, which she is unable to do so due to the increase in sales (and added complexity of running both Canada Post & FedEx right now).

It’s been interesting – on our worst day last Friday, we had 8 interviews arranged and only 3 turned up.   We currently have an offer out and will know at the end of this week if it’ll be accepted.  Otherwise, we might just have to bit the bullet and not hire anyone till October where we can attempt to hire someone full-time.

Site Tweaks

You might have noticed a new pair of options to sort games via ‘Bestsellers’ or ‘Reviews’.  It’s a minor tweak, that we think has provided a nice new viewing / sorting option to customers.

Game Reviews

As many of you might have noticed, we requested some guest reviewers last week and had some interested applicants.  I expect to get the first review later this week up, let us know how they do and who you enjoy.  I’m currently planning for 1 review per week, potentially increasing if these reviews get a positive response.

Back-End Changes

We’ve also tweaked our backend design a bit, making it easier and faster to process our orders and to find specific orders.  We’ve also redesigned our PDF invoices so that they’re easier to read to make it easier to note multiple copies of games.

Next on the list is an automatic upload of tracking numbers for Canada Post & FedEx.  This will result in faster shipment reports for customers.