Starlit Citadel / Fortress Geek is hiring again in Vancouver, BC!
This is a year-round part-time position that works in our warehouse and conventions as needed. We are an e-commerce business that sells directly to consumers and offers both shipping and in-person pickup of customer orders.
The Logistics Assistant’s main role will be shipping and receiving, and they will also be expected to assist with basic warehouse organization and customer service. In their primary role, they will be responsible for processing and invoicing customer orders, and picking and packing them in preparation for shipping. We receive new stock weekly, and they will be expected to assist with the restock process, unpacking, inspecting and shelving all new items, as well as confirming the accuracy of the received shipment and updating store inventory as needed.
In addition to these regular duties, the Logistics Assistant will undertake general administrative tasks in the warehouse including cleaning, sorting and inventory counts. They will also be required to provide basic customer service to Local Pickup customers. Additional projects and one-off tasks will also be assigned from time to time, according to the needs of the company.
The Logistics Assistant will be provided hands-on training and written procedure guides for all of the above tasks, and will be expected to follow them in order to reduce errors and ensure consistency of service in the company.
- Part-time availability on Weekdays
- Occasionally on weekends
- Familiarity and comfort with computers and data entry
- Valid class 5 driver’s license
Nice to Haves:
- Gaming knowledge (specifically board games) and general geek culture knowledge
- Previous pick-and-pack and/or warehouse experience
- Knowledge of Magento backend
If you are interested, please send your resume to firstname.lastname@example.org with your hours of availability.