Update to Pre-Order Policy

We have now changed our pre-order policy to streamline our processing by charging all customers with pre-orders the entire cost of the order immediately.  There are a number of reasons for this, including the fact that we are already doing the same for PayPal customers and now, it’s the same for all orders.  This creates a much fairer environment for all concerned and makes it easier to keep track of what has / has not been charged.

In addition, the change in policy reduces the backend hassle / updates / inventory tracking that we are doing for all pre-orders. We no longer need to worry about charging customers for orders held for over a month with in-stock items and will speed up our processing of pre-orders when the pre-orders being to arrive.

Obviously, from a business perspective it also improves our cash flow for our business. We no longer have to ‘float’ the in-stock product with our funds and for pre-orders, we have a guarantee on the number that we need to bring in at the very minimum, which will allow us to increase our pre-order numbers.

If you have any questions about the policy, feel free to comment here on just contacting us direct.