I find when I get involved in an area, I find myself extremely critical of it. Being intimately knowledgable about the subject matter, I find myself hyper-critical, searching for perfection. In martial arts, a quarter inch difference in targetting could mean a blow having significant effect or none at all. With the business, I find myself reviewing the store constantly and finding myself hyper-critical about where we stand.
It’s particularly glaring after the last few days when customers have been into the retail store and we’re not where I expect / want us to be. There’s no signage, pricing isn’t complete, the displays are okay but not great, there’s not enough lighting… the list goes on and on in my mind.