We’re Hiring: Join us on the Convention Scene

One of our biggest areas of growth in the past year has been participation in the geek convention scene — we’ve gone from attending 2 or 3 gaming-specific events to almost a dozen anime, fan, and gaming conventions a year. It’s been a lot of fun to get in direct contact with so much of the community, but we’re finding ourselves stretched just a bit thin bouncing from event to event.

As a result, we’re looking to add a new member to our team, in the position of Event Coordinator. It’s a seasonal, part-time position that puts you in charge of running the sales booth at the events that we attend as our sister site, Fortress Geek. We’d love to have a friend or regular customer take on this role, as it’ll need someone with a passion for both the geek community and our company in particular. If you (or someone awesome you know) think you’d be a good fit for this position, please send a resume and cover letter to Kaja at ksadowski@starlitcitadel.com by Friday, January 17th, 2014.

Full Position Details

Are you a part of an Anime, Fan, or Gaming community? Would you like to get paid to attend conventions and sell awesome geeky toys, kitchenwares, collectibles and games to your fellow fans? If so, then this is a great opportunity for you.

This is a part-time position with a schedule based around the yearly gaming, anime, and fan convention season. Our e-commerce business attends 6 – 12 of these events per year, and needs a dedicated staff member to organize and manage customer service and sales at each event.

The Event Coordinator will be expected to attend each convention that we are booked for, and perform the following tasks: supervise inventory packing, load-in, and load-out; manage staff schedules and booth coverage; sell product to customers and manage other sales staff; keep accurate transaction records of event sales and deposit cash collected; liaise with convention organizers to handle any issues that arise on site. As the primary representative of the company at each event, the Event Coordinator is expected to present a professional and friendly attitude, and be able to quickly and knowledgeably address customer and event staff’s concerns. They will also be responsible for the appearance and layout of the sales booth.

The Event Coordinator’s schedule is tied to our convention plans. They will be informed of upcoming events at least 2 months in advance, and must be available for the entire duration of each event, including load-in and load-out times, and any necessary travel time. Upcoming events that we will be attending include: Toronto Comicon (March 7-9, 2014), FanExpo Vancouver (April 18-20, 2014), and Calgary Comic & Entertainment Expo (April 25-27, 2014). Travel and accommodation for out-of-town events will be covered in full, and all travel time will be paid.

We will provide training on our convention and cash-handling procedures, and the Event Coordinator will be given ample opportunity to familiarize themself with our inventory prior to their first event. If further training is needed, we will provide the necessary resources for the Event Coordinator to be able to perform their job in full.

Requirements: Availability for 3-5 consecutive days, up to 12 times per year (schedule to be provided in advance). Strong customer service and organizational skills. Experience with cash handling and basic account-keeping an asset.

Expected Start Date: February 17th, 2014

Rate: $14/hour, plus travel and accommodation costs for all events outside Vancouver.

Starlit Citadel / Fortress Geek