Now Hiring – Retail Store Employee (Vancouver, BC)

Starlit Citadel  is hiring again in Vancouver, BC!

This is a year-round part-time position that works in the retail store and at conventions as needed.   With our move to a full brick & mortar location, we have need of a dedicated retail store employee to work with customers at the counter and answer questions.

The retail employee’s main role will be handling customer interactions in the store, assisting customers in locating products and with their product knowledge as well as the checking customers out.   In addition, they will be required to help invoice and pull orders from the online store, receive products and clean and tidy the retail location as needed.  Work at conventions both in Vancouver, BC and out-of-province will be required from time-to-time. Additional projects and one-off tasks will also be assigned from time to time, according to the needs of the company.

As this is the first retail employee hired, the employee will need to be quick on his feet with a preference given to those with previous retail experience (as an employee and manager).  They will at times be required to help develop procedure guides for tasks and help develop better procedures to increase efficiency in the company.  will be provided hands-on training and written procedure guides for all of the above tasks, and will be expected to follow them in order to reduce errors and ensure consistency of service in the company.

This job’s primary hours will be during the Friday to Sunday shifts (8 hours each) with occasional additional hours during weeknights as needed.

Requirements:

  • Full-time availability Saturday & Sunday
  • Familiarity and comfort with computers and data entry
  • Good customer service skills
  • Detail oriented and focused

Nice to Haves:

  • Full-time availability on Friday, partial availability during weeknights
  • Gaming knowledge (specifically board games) and general geek culture knowledge
  • Knowledge of Magic the Gathering
  • Valid class 5 driver’s license
  • Previous retail experience

If you are interested, please send your resume to logistics@starlitcitadel.com with your hours of availability and a cover letter explaining your fit with the job. Please note that this job will initially pay at minimum wage.